Back to projects
Tech support · Hardware
Custom PC building & support
Custom PC assembly and support micro-business
HardwareWindowsDiagnosticsSupport
Context
Custom PC assembly and support micro-business for end users and professionals.
Responsibilities
- →Component recommendation by need and budget
- →Assembly and initial setup
- →OS installation
- →Diagnosis and post-sale support
Value
Applied technical judgment, direct customer dealings, real problem solving and translation of needs into solutions.
Lessons learned
The importance of understanding the user before proposing a technical solution, and of communicating tech in simple language.
Outcome
Built technical judgment, customer-facing skills, problem-solving and the ability to translate needs into concrete solutions.